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Returns & Exchanges

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At Libas Fashion, we take pride in the design and quality of our luxury ethnic wear. However, if a garment does not fit perfectly or meet your expectations, we offer a seamless return and exchange policy.

Our Policy

  • We offer a 7-day Return & Exchange policy from the date of delivery.
  • To be eligible, the garments must be **unworn, unwashed, and undamaged** with all original brand tags, labels, and packaging intact.
  • For hygienic reasons, customized alterations, tailored fits, and accessories are not eligible for returns or exchanges unless there is a manufacturing defect.

Easy 3-Step Return Process

To initiate a return or exchange, follow these simple steps:

1

Request on WhatsApp

Send a message to our support team at +91 91675 17990 with your Order ID and reason for return.

2

Pack the Garment

Place the outfit back in its original packaging with all tags attached to protect it during transit.

3

Courier Pickup

We will schedule a reverse pickup from your address within 24-48 hours. Reverse pickup is free of cost.

Exchanges

If you wish to exchange a garment for a different size or color, we will arrange a reverse pickup for the original item and ship the replacement outfit free of charge as soon as the original item is received and inspected at our warehouse.

Refund Timelines

Once your returned item reaches our flagship warehouse and passes our quality inspection, your refund will be processed:

  • Refund Method: Refund will be credited directly to your UPI ID or Bank Account.
  • Processing Time: Refunds are processed within **2 to 3 business days** of the returned package arriving at our facility. We will contact you on WhatsApp/SMS to confirm your UPI ID/account details for the transfer.

Contact Support

If you have any questions regarding returns, please message us on WhatsApp at +91 91675 17990 or email us at support@libasfashion.com.